Returns and Refunds

Returns Policy for UK clients.

Incorrect/faulty items.
If you have received either an incorrect or defective item, please email orders@bathandbodybase.com within 48 hours of receipt. Please include the order number and a photo of the affected item/s. We will then arrange with you, a return/replacement/refund as appropriate. If your delivery is seen to be damaged, please refuse delivery.  We will not be able to process a refund for goods signed for as damaged.

Items ordered in error.
If you have ordered something by mistake, please email us at orders@bathandbodybase.com within 48 hours of receipt of your products. Please include the order number and details of the item/s affected. Incorrect item/s may be returned for a refund or replacement within 14 days provided that the goods remain in saleable condition, are unopened and in the original packaging with seals intact. We regret that we cannot refund any shipping in this case.

Returns Policy for clients outside the UK.

Incorrect/faulty items.
If you have received either an incorrect or defective item, please email orders@bathandbodybase.com within 48 hours of receipt. Please include the order number and a photo of the affected item/s. We will then arrange with you, a return/replacement/refund as appropriate. If your delivery is seen to be damaged, please refuse delivery.  We will not be able to process a refund for goods signed for as damaged.

Items ordered in error.
If you have ordered something by mistake, please email us at orders@bathandbodybase.com within 48 hours of receipt of your products. Please include the order number and details of the item/s affected. Incorrect item/s may be returned for a refund or replacement within 14 days provided that the goods remain in saleable condition, are unopened and in the original packaging with seals intact. We regret that we cannot refund any shipping in this case.

Refunds
If your goods are damaged, faulty, or undelivered as result of issues related to our returns policy you can request a refund. Refunds will be processed via the original payment method. If your delivery is seen to be damaged, please refuse delivery.  We will not be able to process a refund for goods signed for as damaged.

  • A multi functional wash

    A wholesale premium liquid wash base, developed by us and made in the UK.


    Unscented, infant and essential oil options plus carefully chosen seasonal limited editions, that will enhance your product range and maximise your repeat sales. An uncomplicated and profitable addition to your brand.


    Rapidly create luxurious face, hand, foot, shower, shampoo, bath and infant products with minimal investment. All the R&D, lab testing and work that goes into formulating a premium product has been done for you.


    The result is a fabulous multi-functional wash with a very high percentage of sulfate free, naturally derived ingredients. Ingredients not naturally derived are Soil Association/Cosmos approved.


    Create a luxury face wash, a gentle infant cleanser, skin loving shower product, pampering foot cleanser to suit your client base, or sell as a multi-use hair/hand/body/bath/ shower product. There are so many possibilities, not least because the ingredients have been carefully chosen to result in a non-drying wash, even in hard water areas.


    This versatile gently foaming clear wash provides a substantial lather & can be further customised with the addition of essential or fragrance oils, subject to your own testing. A custom or ready to buy CPSR will be needed for that.

  • Pre assessed

    A CPSR (Cosmetic Product Safety Report) is provided automatically with your purchase. It includes separate calculations of use for full body, hand, foot, face & bathing, enabling you to repackage, register & sell under your own label in the forms that work best for your client base.


    The un fragranced version can be sold just as it is and can also be customised with your choice of fragrance or essential oils. We have a wide range of ready to buy CPSRs that complement each other at Cosmetic Safety Solutions and can quote to provide a bespoke CPSR for your choice of additions, at low cost.


    The Lavender & Chamomile All in One Wash is infant suitable from 3 months and the un fragranced wash can be sold for use from birth. Mandarin and Geranium and Seasonal limited editions, are suitable for the general population.

  • Features

    Completely Sulfate free, Vegan friendly, no quats or silicones, dense non drying lather, optimal PH of 5-5.4 (ideal PH for hair for example is 5-6).
    Each wash is 94.96% natural/naturally derived (using soil association calculations) including water content.
    A "PAO" (Period After Opening) symbol of 12 months can be used on your labels, as the product has passed extended stability testing.

    Buy assessment reports to enable you to add essential or fragrance oils to the wash here

  • The importance of small batch testing

    The un fragranced wash can accept the addition of fragrance or essential oils, if you would like to create a range using your own choice of aromas and obtain a low cost bespoke CPSR from us.


    You should test each of your desired variants thoroughly, as with any product, not everything will work, and you will need to test varying percentages of additions to achieve the desired outcome. Issues can arise with some essential and fragrance oils when adding to any liquid base, such as clouding, thinning or thickening of the base.


    Begin your tests with a low percentage of your chosen addition and observe the results. Only when you have done so should you decide on the final variants for assessment. In our tests additions of up to 0.5-1% resulted in a good aroma in the finished products meaning that customising the wash can be really cost effective.

  • Unfragranced Wash

    Ingredients: Aqua, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Lauryl Glucoside, Sodium Lauroyl Methyl Isethionate, Citric Acid, Coco-Glucoside, Glyceryl Oleate, Sodium Benzoate, Potassium Sorbate.

  • Lavender and Chamomile Wash

    Ingredients: Aqua, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Lauryl Glucoside, Sodium Lauroyl Methyl Isethionate, Citric acid, Coco-Glucoside, Glyceryl Oleate, Sodium Benzoate, Potassium Sorbate, Anthemis Nobilis (Chamomile) flower oil, Lavandula Angustifolia (Lavender) oil, Linalool, Limonene, Geraniol, Citronellol

  • Mandarin and Geranium Wash

    Ingredients: Aqua, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Lauryl Glucoside, Sodium Lauroyl Methyl Isethionate, Citric Acid, Coco-Glucoside, Glyceryl Oleate, Sodium Benzoate, Potassium Sorbate, Citrus Reticulata (Mandarin) peel oil, Pelargonium Graveolens (Geranium) flower oil, Lavandula Angustifolia (Lavender) oil, Glycerin, Aesculus Hippocastanum (Horse Chestnut) seed extract, Crataegus Monogyna (Hawthorn) fruit extract, Limonene, Citronellol, Linalool, Geraniol, Citral.

  • Gold Sparkle Wash with Essential oil blend

    Ingredients: Aqua, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Lauryl Glucoside, Sodium Lauroyl Methyl Isethionate, Citric Acid, Coco-Glucoside, Glyceryl Oleate, Sodium Benzoate, Potassium Sorbate, Pogostemon Cablin Leaf Oil, Cedrus Atlantica Bark Oil, Piper Nigrum Fruit Oil, Fine Gold Mica (Mica, CI 77891, CI 77491), Limonene, Cedrus Atlantica Oil/Extract, Beta-Caryophyllene, Pinene

  • Silver Sparkle Wash with Essential oil blend

    Ingredients: Aqua, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Lauryl Glucoside, Sodium Lauroyl Methyl Isethionate, Citric Acid, Coco-Glucoside, Glyceryl Oleate, Sodium Benzoate, Potassium Sorbate, Citrus Aurantifolia Oil, Lavandula Angustifolia Oil, Rosmarinus Officinalis Leaf Oil, Eucalyptus Globulus Leaf Oil, Silver Glitter (CI 77000, Silica), Limonene, Linalool, Terpinolene, Terpineol, Pinene